Here at Bella Donna the integrity of our guests hair is our highest priority…….Experts in colour, specialising in the creation of divine blondes and effortless lived in looks…..Truly beautiful hair begins with Bella Donna.
Colour
Foils – regrowth only
¼ head – from 85
½ head – from 140
Full head – from 195
Tip out ends – from 30
Balayage/freehand
Balayage – from 210
Scalp lightening – POA
Maintenance
Baby balayage – from 90
Basin balayage – from 60
Toning – from 50
Global colouring
Regrowth – 95
Refresh ends – from 30
Colour correction – POA
Complimentary 15min colour consultation
Cuts
Includes shampoo, cut and dry
ladies – 85
dry curly cut – 110
ladies with thick or long hair – 110
mens – 45
children – price subject to age, Fridays from 3pm only
Smoothing and Straightening
Bhave keratin smoothing – from 370
Permanent straightening – from 420
Metal Detox
Short – 25
Medium – 30
Long – 35
Xtra Long – 40
Styling
From 70-120
Wedding and Formals – POA
Blowdry/curls
short – 50
medium – 70
long – 90
Makeup
100 includes lashes
* Extra product may be charged for if necessary
* All colour prices do not include toners
*All colours must have a blow dry
We are stockists of
Loreal Professionel, Pump Haircare – curly girl, GHD, Bhave, wetbrush, Evo Fabuloso Pro, Clever Curl
New Client Bookings
As a new client when booking an appointment you will be required to pay a booking fee, details of which are as follow:
50% booking fee for cutting and styling
$100 booking fee for all colour and chemical services
Your deposit is not an extra charge it is simply held on an account for you on your booking and taken off your final bill. Please be aware that the only way you would ever lose your booking fee is if you cancel or reschedule your appointment with less than 48hrs notice, don’t show up for your appointment or are more than 15 minutes late for your scheduled appointment.
Long Appointment Policy
Any service that requires an appointment greater than 3 hours will require a booking fee of $100.
Our deposit is not an extra charge it is simply held on an account for you on your booking and taken off your final bill. Please be aware that the only way you would ever lose your booking fee is if you cancel or reschedule your appointment with less than 48hrs notice, don’t show up for your appointment or are more than 15 minutes late for your scheduled appointment.
Cancellation Policy
With every professional business there is a serious side…
Thank you for taking the time to read, understand & appreciate how we can bring you the best customer service.
Please help us maintain this good service by providing us with the following courtesy.
We understand that circumstances arise that do not allow you to keep your appointment, but please remember to be courteous to us and our other clients by CALLING via phone 48 hours prior to your appointment to cancel if you cannot make it or if you wish to cancel or change the services you are booked in for.
You may also leave a voicemail to cancel your appointment. Please CALL as soon as you know you cannot make your appointment so that we may attempt to schedule and service another client.
When you book an appointment at Bella Donna Hair & Makeup, that appointment time is reserved exclusively for you. Cancellations within the time stipulated in our cancellation policy will allow us to allocate this space to someone else without it affecting our ability to operate, we cannot carry the costs of no shows or late cancellations as these cause our business to run at a loss.
So the following applies:
No shows – will be charged a cancellation fee equivalent to the total value of the services they were booked in for
In case of two (2) last minute cancellations, you will be asked to pay a cancellation fee before booking your next appointment
– 50% for any cut or styling appointments
– 50% up to a maximum $100 for any colour or chemical services
Cancellation must be made 2 days in advance in order for us to be able to allocate this appointment time to another client.
If you are running more than 10mins late, you may have your service time shortened or asked to reschedule to avoid inconveniencing the client that has a booking after you.
Thanking you in advance for your understanding and accommodation of the above.